Effective Date: March 20, 2025
Website: www.leashpetmortuary.com

Please read these Terms of Service ("Terms") carefully before using the website operated by L.E.A.S.H. Pet & Exotic Animal Mortuary ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, do not use our Site.

1. Use of Our Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not use our services or website:

• For any fraudulent, harmful, or misleading activity

• To violate any applicable laws or regulations

• To transmit any harmful or malicious software or code

2. Services Provided

L.E.A.S.H. Pet & Exotic Animal Mortuary offers pet cremation and aquamation services, including 24/7 pet retrieval, memorial keepsakes, and delivery of remains. All services are subject to availability, pricing, and terms outlined in individual service agreements.

We reserve the right to refuse service to anyone for any reason at any time, particularly in cases of inappropriate, unlawful, or abusive behavior.

3. Payment and Refunds

Payment is due at the time services are rendered unless otherwise agreed upon. We accept various forms of payment through secure third-party processors.

Refund Policy: We offer refunds on a case-by-case basis in accordance with our posted refund policy. Please contact us promptly if you have concerns about a transaction or service.

4. Intellectual Property

All content on this Site—including text, logos, graphics, and images—is the property of L.E.A.S.H. Pet & Exotic Animal Mortuary and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without our written permission.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites.

6. Disclaimers

• We do our best to provide accurate and up-to-date information, but we do not warrant that the Site is error-free or uninterrupted.

• Our services are provided "as is" and "as available." We make no guarantees about the outcome of any cremation or aquamation process.

• We are not responsible for delays or failures caused by circumstances beyond our control (e.g., weather, traffic, or equipment failure).

7. Limitation of Liability

To the maximum extent permitted by law, L.E.A.S.H. Pet & Exotic Animal Mortuary shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or our services.

8. Indemnification

You agree to indemnify, defend, and hold harmless L.E.A.S.H. Pet & Exotic Animal Mortuary from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Site.

9. Governing Law

These Terms are governed by the laws of the State of Arizona. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.

10. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.

11. Contact Information

For questions about these Terms, please contact us at:

L.E.A.S.H. Pet & Exotic Animal Mortuary
📍 Phoenix, Arizona
📞 602-802-4040
📧 rainbowbridge@leashpetmortuary.com
🌐 www.leashpetmortuary.com